Privacy Policy

Last Updated: May 26, 2026

Introduction

Welcome to Alhadiyyah Platform. We are committed to protecting the privacy of all our users, including Learners, Parents, Teachers, Supervisors, and Educational Institutions.

This Privacy Policy explains how personal data is collected, used, and protected when using the website, apps, or any of the services provided by Alhadiyyah Platform.

By using the Platform, you agree to this Privacy Policy.

Data We Collect

Alhadiyyah Platform may collect the data necessary to provide its services, including:

• Account information, such as name, email address, and phone number (when necessary).
• Technical data, such as device type, operating system, browser, and IP address.
• Educational data, such as Learner progress, assessment results, and educational activities.
• Order and purchase data related to digital products and services.

The Platform does not store payment card information, as such information is processed through authorized payment service providers.

How We Use Data

Alhadiyyah Platform uses data to:

• Create and manage accounts.
• Provide Learning services.
• Save Learner progress.
• Operate and activate digital products.
• Improve the quality of services and the user experience.
• Provide technical support.
• Send notifications related to accounts or orders.
• Meet legal and regulatory requirements.

Personal data is not used for any purposes that conflict with this Privacy Policy.

Children’s Privacy

Alhadiyyah Platform provides Learning services for children, and their accounts may be created by a Parent, Educational Institution, Teacher, or authorized Supervisor.

The Platform is committed to using children’s data only to provide Learning services and manage the Learning process. It does not use such data for targeted advertising, sell it, or share it for marketing purposes.

Data Sharing

Alhadiyyah Platform does not sell or rent personal data.

Some data may be shared with service providers that help operate the Platform, such as hosting, electronic payment, email, and analytics services, or with competent authorities when required by law.

Cookies

The Platform uses cookies to improve the user experience, such as keeping users signed in, remembering preferences, and analyzing service performance.

Users can manage cookie settings through their browser settings. Please note that disabling cookies may affect some Platform features.

Data Protection

Alhadiyyah Platform implements appropriate technical and organizational measures to protect personal data, including encrypted communications, database protection, access rights management, backups, and regular reviews of security measures.

However, no system operating over the Internet can be guaranteed to be completely secure.

Data Retention

The Platform retains data for as long as necessary to provide its services or fulfill legal obligations. Data is deleted or anonymized when it is no longer needed, where possible.

User Rights

Subject to applicable laws and regulations, users may request:

• Access to their personal data.
• Updating or correcting their data.
• Deletion of their account where possible.
• Objecting to certain types of data processing.
• Withdrawing previously granted consent, where available.

The Platform may require verification of the requester’s identity before processing any request relating to personal data.

Policy Updates

Alhadiyyah Platform may amend this Privacy Policy when necessary. The updated version will be published on the website along with the date of the latest update.

Continued use of the Platform after the amendments are published constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any inquiries regarding this Privacy Policy or the processing of personal data, you can contact us through the Contact Us page on the website or by email.

Email: Info@alhadiyyah.com

Some Alhadiyyah services may be subject to additional policies or terms. In the event of any conflict between this document and any terms specific to a particular service or product, the terms specific to that product or service shall apply to the extent relevant to it.